ISO 9001:2008

The ART procedures do not guarantee 100% pregnancy because there are numerous factors influencing the final result, and the percentage is individual for every patient. But what we can guarantee is a 100% quality of service under the Ukrainian and world standards. The proof to that is the ISO 9000 quality management system certificate. .


Under the international practice in order to prove its constant service quality, Medical Center Intersono was the first clinic in Western Ukraine in 2004 to have devised, implemented and certified its quality management system conforming with the ISO 9000 international standard. .

At the beginning of 2010 the conformity of ISO 9001:2008 quality management system was confirmed in the international agency DQS (No.474949 QM08 dated 11.02.2010), a member of the International Certification Network IQNet, the DQS certificate is accepted around the world. In order to improve the efficiency of the clinical and management processes the company has developed a policy and goals in quality which are revised annually. The goals are in the form of measurable indices for all key processes. The goals are regularly analyzed, corrected and improved. .

Our clinic strives to offer you care, trust and support the moment you step through the door. We will make your stay here comfortable and cozy. Rest assured that we are doing our best so that you, despite minor glitches, receive the expected outcome – quality diagnostics, good health and the birth of your healthy babies! !

If there are any questions which you can’t solve with your attending doctor don’t hesitate to contact our Quality Manager Shulgina Halyna, phone 067 340 87 84. Everything we do – we do it to satisfy your needs. .

We wish you a nice, comfortable and efficient stay in our clinic! !

The goal of our policy is to maximally satisfy our patents’ needs in terms of quality and efficiency of services we offer. This is what makes us a leader on the Ukrainian medical services market in ART. .

Our mission is to give you a secure future by providing you with a chance to happy parenthood and health regardless of age and gender. Health is our greatest value, it lies in the foundation, and we shall do everything possible and impossible to provide you with the best healthcare. .

Our vision: 1. Possibilities to solve clinical problems – diagnostics and treatment. 2. Education – Intersono cares about people and wants to teach and guide them. 3. Teaching other specialists to help people with their knowledge, skills, abilities and care. 4. Improving technical, technological and organizational level by implementing top achievements of science and technology, raising treatment efficiency, offering wider selection of services. 5. Raising intellectual and professional level, as well as personal engagement and responsibility of the entire personnel for the higher quality of services. .

Our Values - respect and care for every patient - impartiality - uncompromising the final result - leadership and professionalism - on-going development – open communication, conflict resolution, respect to other views, creativity The only thing none of our competitors can take away from us is our care about the patients. .

Company Structure - leading ART clinic with a maternity ward - health center for the whole family - center for surrogate motherhood and donorship - center for medical development Intersono works as a single body which each separate department an individual organ contributing to the common harmony. .

Our History: Once a small family center, it is now a powerful medical institution that managed to preserve its most important values – respect and care about our patients. By growing larger we can make more people happy, create ways for our development and those around us. We make up a community of shared interests and views. Our community shall make the world a better place! !

Our Strategy: Intersono offeres a new standard in healthcare with a HUMAN BEING in the center. .

Corporate and Social Responsibility: Health, success, secure future, results to our patients, self-realization to our team, taxes to our country, health to our society. .

Under the international practice in order to prove its constant service quality, a quality management system conforming with the ISO9001: 2008 international standard is used..

Work experience of Medical Center Intersono proves that implementation of modern quality management system is a huge project of improving medical services. The success of this project depends greatly on the intention and persistence of the management, realization by the staff how important it is to guarantee stable quality of medical services, a good choice of consultants and auditors. Another important factor is effective methods and topical guidelines on diagnostic, treatment and other procedures in the company available to the staff. This last factor determines the term of works, since a quality management system may only be presented for certification when it proved its capacity. Especially when the key indices start showing positive dynamics.